I was in Mesa Home depot 2 days ago, looking for light beige paint, a standard color for trim on my door. I asked the female employee if she would look at the sample strips and match this, i brought in my own sample- She refused, saying it would not match- she would not even LOOK at their many samples. I then went to another store and they said it was no problem, matched it, and mixed it up in no time.
This employee was lazy and not servicing the customer- if i did my job this way, I would be fired!! Forget Home Depot!!