Rude people.
I just went in twice to buy my regular skin cream. I went to this clinic because I had moved into the area and it was more convenient. Both times I went in, months apart, the people working at the front desk were rude and I felt like I was just a nuisance to them even though I was spending good money there.
The first time I let it go, everyone has bad days, but when I happened again, I realized they are just like that at this clinic. I'll go elsewhere to buy my products from now on.