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| - They should change the name to Worst Class Moving & Storage. Use them at your own risk - these guys are horrible. Chris (the owner's brother, I believe) came out to give me an estimate and we booked him based upon that quote. We wound up getting rid of most of the large furniture items that his crew was initially supposed to move for us, deciding instead to buy new and have the new items delivered directly to our new home. This should have saved a ton of space in the truck. Instead, their crew brought a truck that was already packed with huge moving boxes (not ours and not for us), couldn't fit in all of our items, then told me they'd have to charge more if I wanted them to get the rest. This forced me to rent a moving van myself and haul the rest of my items for an extra $100. Also, though boxes were labeled with what room to put them in, the crew supervisor (Carl - a real piece of work) had his crew just dump a bunch of things where ever they felt like. I had kitchen pantry and bedroom boxes sitting in my side yard, boxes labeled for the living room taken upstairs... just a mess. Also, though I had some boxes marked as extremely fragile, these jerks paid no regard at all and placed such boxes on the very bottom of their disorderly piles that they placed in my garage, causing a bunch of irreplaceable items to get damaged. Let's also not forget that a pair of safes and several boxes of power tools came up missing, too. Throughout the move, Carl (the crew supervisor) kept swearing and harassing his crew, making it a very uncomfortable environment. He also kept trying to sell me some chandelier, which struck me as very inappropriate.
Also, do not expect a crew or truck that even resembles an actual company. They rolled up in budget rental truck with their rag tag crew wearing motley clothing, not even shirts that said their company name.
When I called to report my concerns to Chris, he laughed at me, said that they're not responsible for lost items, and was just all around a real bozo. I asked for the owner to call me and of course that never happened, either.
First Class Moving & Storage is the absolute worst. I hired movers to simplify my move. Instead, I wound up with a very expensive headache and a lot of extra work that I should not have had to do.
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