it wasn't busy the time I went so I didn't experience what other reviewers claim were super long lines but I would already expect it. I've been at Dutch Bros for 30 min before so as long as you are not in hurry I would already count on waiting. I order a hot white mocha and it was pretty good. the girl that help was nice, borderline creepy because she kept telling me how nice my teeth were... I really want to see a local place succeed!