You know, I kinda like Fuel. This is the only location I have visited, but we have had good luck with the staff and have found the place to be clean and nice. I guess you have to realize where you are. It is a fast casual place, not a sit down pizzeria. Likewise, you have to adjust your expectations.
I have been twice now and both times I ordered a veggie calzone which they allowed me to customize with the veggies I want. Just the right amount of ricotta - most places use too much - and tasty crust.
The pizza is so-so. Kind of reminds me of the cut rate pizzas we would get in college. Not bad, hot, filling - but nothing to write home about.