Usually I give businesses a few tries before leaving a review but I'm not sure I'll be back. I bought a "nail nipper" (for cuticles) yesterday.. Opened it and discovered it was a little large for my hands (like when scissors are too big for your hands) so I took it back to get a refund or exchange.. They wouldn't do neither one. Explained that I didn't use it (and you can tell I didn't use it) but they still wouldn't budge. Said that all sales are final on nail products. You can clearly tell all I did was open it and put it right back in the package (once put back in package, couldn't even tell it was opened) Didn't even attempt to use it and they still wouldn't take it.. Not even exchange or store credit. 2 stars because they do have a large variety of products but their customer service sucks..especially when you can tell I didn't use it at all.. That's not good customer service. They just had an "oh well" attitude. Told them it was my first time coming to them and that the guy the day before was super helpful. They did not care. Just kept saying all sales final on nail products. Told them okay thanks for the crappy customer service.