The best part about this ice cream sandwich is the waffle. It's freshly made to order, golden crispy on the outside, soft and fluffy on the inside, and buttery throughout. The chocolate chips added great texture and flavor to an otherwise bland cinnamon ice cream. You might think I'm crazy to complain that the portion is too big, but yeah, it is. I like my ice cream sandwiches to be the kind you can actually hold and eat like a sandwich while this is too big and messy to do so. Should ask them to give a plate or cut it in half next time to help fulfill my ice sammy dreams.