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  • It's shiny, it's bright and the price is right! I've been visiting Charlotte for a few years now, and although I've stayed at some nice hotels, I always (with disappointment) wondered why there was not a Kimpton option in this fine city. To my most pleasant surprise, I was able to book a reasonably priced room here just a few weeks after opening. While the rooftop lounge here seems to be in high demand (and as you may have read elsewhere, requires a dress code) it seems as though the guest traffic was a little slower during my stay. Like other Kimpton's you can expect certain brand consistencies: $5 raid the mini bar (Kimpton Rewards), free in room wi-fi, comfy robes, and a flair of unique decor is always part of the experience that I look forward to. All this was on point, and the staff (per usual) were friendly and helpful. One feature I was not aware of was the complimentary ride service you can inquire about within a certain proximity. To my surprise, I was escorted outside taken outside to a Maserati SUV which shuttled me to dinner. I did not fight the gesture. Also, I called for room service once for coffee since there are no coffee makers in the rooms. (Or at least, there was none in mine.) The point of contact that took and delivered my order was so incredibly warm and hospitable, I couldn't help but feel that coffee order was just a little extra special. As for the rooftop lounge and bar, I can understand why guests are a little annoyed that you can't wear athletic shoes etc due to the dress code, but I don't think it's a huge deal. There's a restaurant on the main level where you can also order a drink, so it's not without an alternative. I did have an opportunity to check out the rooftop prior to my departure, and while it's a fresh, beautiful open space I didn't really feel a desire to linger. (Oh and there was a line just to go up in the elevator already at 5pm, so keep that in mind.) Overall, if you're staying at the hotel as a guest, you're in good hands. Service is great, the property is beautiful and the rooms are spacious, peaceful and clean.
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