Walked in here with my boyfriend because it's gotten a-ok reviews. (he was the one getting the haircut.) We didn't have an appointment -- just a walk in.
We walk through the doors and first this grumpy lady who's cutting hair looks at us and waits for us to talk -- no "Hi," No "Hello." We asked if they do walk ins. She said " Okay -- sit up there."
So we proceeded to the upstairs lobbyish type space and we weren't greeted with anybody telling us how long it would be. It was quite busy but we didn't know who had appointments and whatnot. We left after 10 minutes of waiting there patiently -- without the haircut.
Nobody talked to us. The Main problem here is communication and costumer service. Don't know how the haircuts were as we didn't stay for them.