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  • I love Paradise Bakery/Panera! this location is my local Panera so I go here when I'm craving something tasty and healthy. I always leave content about the quality of my food ALTHOUGH every time I go, no matter how busy or slow it is, food always arrives 20+ minutes later. This only happens at this location- I get it, food is fresh and is made to order but my 1/2 sandwich and 1/2 salad should not take 20+ minutes. Last time I went I ordered a green tea and realized there was none AFTER I payed for it- I asked an employee if they were out and she said no, it'll be out soon. Well I waited and waited and received my food and still no tea. I tried to ask the employees walking around but they avoided making eye contact and scurried away when I would come close to them. I went up front to ask for a refund and they stated "it should be out soon." YEAH!? That's what you said 30+ minutes ago and I'm still thirsty! It's a love-hate relationship because I do love the food, but always regret going to this location once I'm there.
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