Cuticle mas secure! I had been once before and got a pretty good full set so when I went back for a fill I was surprised when a woman told me I needed a new full set. She whipped out the butter knife and peeled off my nails. Ouch! Wtf? along the way she clipped my cuticle with her dremel and glued some skin to my nail which tore an bleed. The beds of my fingers hurt for days after! Hit and miss this place is a miss!