We drove to Courtney park location and it was closed so we drove to demetres city center. It was already tough looking for parking, we went in and it was really humid and hot, the air conditioner was probably broken. Took about 10 mins to be seated; it was very dirty and customer's hairs were stuck on the sofas and It felt really runn'd down. After looking at the menu and being seated for about 15 min, we told one of the serves/hostess that we were ready to order and she said she will have our server to serve us. The lady just came and dropped water off and walked away without taking our order. So we waved the hostess/ server down again and she said she will grab our server; then she came back to tell us she couldn't take our order yet because the kitchen is behind. I asked her what do you mean? You aren't even that busy, she said it has been all day. So I asked her how long am I expecting to wait to place my order? She said she doesn't know, it usually takes 5min each to make a waffle. So I said am I expected to wait for an hour then? She said she didn't know. So I walked away angry. The servers couldn't even tell me they aren't taking orders prior to seating me down if they knew they were behind. The whole process was 30min wasted