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| - I had a bridesmaid's dress altered here and was very disappointed. It wasn't THAT complicated of an alteration either and I'm not all that picky. The dress had a 'sash' around the waist and when I had to get the dress hemmed, in turn the 'sash' needed to be brought up so it was the same length as the dress. Despite 2 attempts to get this point across, the alteration was never made. Additionally, the way the 'sash' hung in the back, when the dress got taken in on the sides the first time, nothing was done to adjust the 'sash' and then I had the thing hanging way to the left, almost on my side instead of hanging straight down my back.
Ok, maybe the 'sash' thing was complicated? But beyond that issue, the hem was done terribly. It was a tee length dress and the hem was done so poorly that it was 'bunched' weird in several locations so that it didn't lay flat. Not to mention when I picked up the dress, there were still white fabric pencil marks all over the bottom of it where they marked the hem and never bothered to remove it when they were done.
I also specifically had to ask for the dress to be pressed when they were done. I wouldn't have really expected to have to do this and i would not have cared that they didn't except that with the hem not done well, before pressing it it looked horrendous....at least pressing it helped to sort of make the hem lay flat.
Basically, I didn't feel like any of this was done well and even though the lady seemed a little embarrassed that her help didn't do a good job on this dress, she also didn't seem to care very much either. She acted very annoyed that i needed additional alterations after the first attempt...when second alterations were mostly only necessary b/c of the bad job they did the first time.
Maybe this place is fine for simple stuff like hemming pants and the like, but i wouldn't trust a dress for a wedding with them again!
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