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  • This is an honest review. My child hasn't even started and it's already a nightmare. Insurance and paperwork all good 4 months ago, they couldn't even schedule her for an initial evaluation/assessment yet! They told me to wait until someone cancels an appointment. Wow, theynever told me that they have scheduling or staffing issues in the beginning. Apparently my child for them is not important and only there to pay their bills. Look for another agency and don't waste your time on them. They'll just let to wait and expect for nothing. 1/31/18-We were able to secure an initial evaluation only for occupational therapy on 1/23/18 at your Tule Sprins clinic. But they want us to come here for her therapy session during school day hours at 11:30 am which is not possible. So my child is still waiting to receive therapy sessions at the location Jones. I also expressed that we are willing to drive to Tules Spring after school hours or on weekends. It is already February 2018. Clinic hours are from 9 am- 9 pm (I believe) also you are open on weekends. We expressed our desire to go to Jones clinic right from the beginning in Oct. 2017. It is now obvious to me that your clinic has a high volume of patients. It appears we will be given the time slots that are not popular or if someone cancels at appointment or we have to wait for a very long time to secure a spot at our desired location or at times that are popular like after school hours and weekends. I call other clinics and they will tell me if they can no longer accomodate new patients. I would have appreciated that. I am now in the process of getting my child into a new clinic. I should have also paid attention to the previous reviews from other people here. For us, time has been wasted which I did not appreciate. Please let new patients know if the wait can be 4 months or more on their desired clinic location. That is better. I would rather have been told that . We would not have applied at My Left Foot and my child could have started her speech and occupational therapy in another clinic as of today.
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