I was in town just for the day and although they had a packed schedule they squeezed me in! The clinic director was extremely friendly and assisted her students when necessary but Darien, my stylist, did a phenomenal job! She did a thorough shampooing with a wonderful scalp massage and took her time with the style. They even stayed a little late to make sure they could get me a same day appointment. And of course, you can't beat the price! Be sure to have cash on you to tip the students!