Never staying in this Hotel again... In fact, I will never trust any Trump product anymore... He is fired from my list!!!!!
The staff needs to take a "customer service 101" class with pre-requisite if needed. Just smile guys/gals!!!
There is extra charge for everything!!! Never heard before in my life "Pool fee - $15"!!! What if I don't use the pool??? Do I get that $15 back??? WTF???
We had to change my room 3 times!!! The carpet was all wet in the different areas on the first room. The second room had no buth tub (LOL!!!).
In the morning I was taking shower, the water just shut down!!! I was sooooooo upset, called the front desk, and they spoke to me as if "What's the big deal" (LOL!!!). Then the water came in after 45 mins... all dirty!!! I actually brought some sample of that water to send it to a lab!!!
May be I just had a bad weekend over there, but you be the judge... how should I rate this hotel when I experienced all of the above??? :-)