I was recommended this place when I told my friends I was visiting Pittsburgh. I ordered the "Pitts-burger" sandwich which was dry, under seasoned, and very disappointing to say the least. The meat seemed like it was previously frozen and reminded me of a Salisbury steak you'd be served at lunch in a cafeteria. The fries were unsalted and required lots of ketchup. The coleslaw lacked flavor and the bun was simple white bread.
I know there is a lot of hype surrounding this place but I would recommend heading elsewhere.