We went to this store today to change from Sprint. We had iPhone 5's and had the codes to unlock the phones from Sprint. I also work for a company that gets a discount from AT&T.
We were assisted by Mike, he first attempted to unlock our phones, as that was unsuccessful he then called for further assistance and we found out the 5's were not unlockable for use with AT&T; it was the next version 5 C & S that would work.
We had forgotten to bring our Sprint account number and as I could not get the full account number through a mobile device at Sprint we had to head back home while Mike went to lunch.
When we got back to the store a young woman greeted us and let us know she had seen us drive up and she let Mike know and he would be out in a few minutes.
We had let Mike know before we left we needed new iPhone 6's and two SIM cards for iPad's, when he came out he had everything we needed.
In about an hour Mike had all our devices set up and working. Sprint service had been terminated and Mike initiated an email to me at my work email address so I can easily get the discount.
Mike walked us to the door and said when he was testing our new phones he called from his number so if we needed help we could call him.
This was an awesome experience.