The front desk staff at the Vegas station are rude and dismissive of the customers. I felt like I was treated like a second class citizen not only by the desk people but by security as well. The guard lady (bald african american women) barks orders at paying customers like their children. But when it comes to homeless people harassing customers they have no balls. On my visit I was harassed by a homeless man for almost an hour while waiting for my bus. He recitied stories about his chronic drug use. One of the security guards noticed I was becoming uncomfortable so they came over and asked him if he had he a ticket. The man said no, but rather than asking him to leave the security's response was "well don't hang out here for too long or they might kick you out." SO MUCH FOR SECURITY! After that I booked it out of there in fear of my life. I will NEVER EVER come back after that wretched experience.