state farm insurance diana xu agency consumer complaint notice
do not buy insurance from the diana xu state farm insurance agency in las vegas, nevada. i purchased automobile insurance for a new automobile and paid the premium per their agent, xiamei. we explained to xiamei we would be on an extended trip to china. the state of nevada reequires continuous liability coverage, even if your vehicle is "out of service", parked in your garage. xiamei, was notified by the state farm insurance company that there was a mistake in their calculation of our automobile insurance and consequently, additional premium was required. rather than contact us via the email addresses that we could get email in china on, she emailed to our gmail address. they also sent a notice to us via usps (which they knew we would have no way of actually reading until we returned). also, we had given them a us skype phone number they could have called us on). the diana xu state farm insurance agency has cost us to have to pay a $501 fine levied by the nevada division of motor vehicles. all because they did not have the courtesy to go the extra effort to notify us by the means they knew would work. do not buy insurance from the diana xu state farm insurance agency, located on spring mountain road in las vegas, nevada.