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  • If I could give this place 0 stars, I would. Even though I checked in online, I had a long wait because the stylist was too busy doing anything but dealing with me. That should have been my first clue. When she finally deigned to call on me, she asked if I wanted to donate. I agreed, on the condition that the end result be a specific length, She agreed, and confirmed how long it should be. She then hacked off the ponytail way too high and then blithely cut off 3 more inches than agreed upon. THIS WAS A TRIM ONLY AND SHOULD NOT HAVE BEEN THAT COMPLICATED!! Anyone who needs to cut off 3" to "even things out" is incompetent and should not be working as a stylist. When I saw how much she had taken off, I was shocked. No tip for her. I know how long my hair needs to be to be manageable, and this is way too short. It's more in my face and all over the place than when it was down to my waist!!! NEVER go here. If you do decide to have that lapse in judgement, don't donate. Suck it up and pay the cost, because I swear they must get bonuses per inch if they are willing to ignore the customer to the degree that this "stylist" did. I almost wish I had paid so I could have the satisfaction of demanding my money back.
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