One of the worst Taco Bell's I've been to. Seems like this is a recurring theme with Pittsburgh.
We opted to go to this location since the other one was backed up.
10:30pm on a Saturday and the place literally looks closed. Some of their signs were burnt out and the drive thru screen was not working.
I had to repeat the order 4 times and the employee had to put me on hold, I didn't even know that was possible in a drive thru.
Even the outside and along the drive thru was so dark I thought there's no way this place is open. Waiting for Ashton Kutcher to pop out and tell me so was being punk'd.
I knew I had been overcharged but the drive thru guy insisted it adds up. Once I looked at the receipt, it was clear he accidentally charged me extra for a substitutions, something he didn't consider.
Furthermore they were out of sauce; only options were the diablo and mild.
The food was lukewarm and poorly made; first 5 and last 5 bites of my burrito was literally just the tortilla nothing else.