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  • The customer service here at this location is so bad. Maybe it's because I'm....dare I say it...not Caucasian? Every time I come in, people at the cashier will look, but no welcome, no greeting. Just today there was a gentleman at the cashier - not one word when we walked in, and he just finished up with someone! Also today we were in the garbage can section, and we waited about 5 to 10 minutes, still no one came over to assist us. We even wanted to purchase! There was a brunette female worker, who passed by us TWICE and didn't even ask us if we needed help! Out of frustration, we began to leave the store. And wouldn't you know it, as we were Leaving the guy at the cashier finally did say," have a nice day!" Lol Too late buddy. Container Store lost out on purchase - $179 + tax on a 14.5 Gallon Simple Human Garbage Can! I've been here one other time...walked the store for a COUPLE hours (getting items for our new place), not ONE salesperson asked if I needed help. Even with a cart full of stuff, not one sales staff said hello to me or asked if I needed help. I said something to the Cashier who apologized, but obviously they still need work on Customer Service...A Lot of work!!
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