This is my wife's favorite place. As a vegan the food is spectacular, the rolls, the soup the vegan pepper steak mmmmmm.
But I must admit the service is pretty awful expect to wait and wait and wait. Expect to get thirsty because getting a drink let alone a refill is nearly impossible.
If the owner is working he tries but always seems overwhelmed. If the waitress they have is working you should bring your own drink and don't expect anything more than a head nod. She is as pleasant as a brick wall.
But the food, oh that food . . . it's worth it!