I would have given this restaurant five stars for the well executed burger and onion rings but a mishap with service brought the rating down. We began with an order of onion rings as an appetizer. It was likely the best we have ever eaten. We did not care for the special chipotle ketsup so we asked for regular. Next we split the Farm Burger and fries. The burger was delicious. The egg bun was excellent with two types of sesame seeds. The burger was cooked perfectly and included a duck bacon and fried egg. We then realized that the busboy had removed our previously requested ketsup. We asked for more but while we waited the burger and fries started to get cold. Timing was off and it ruined the experience of the meal. The waitress deducted the fries but in the end, the meal just wasn't enjoyed. Skip this place and go to ShakeShack instead at New York New York. Half the price and you won't be disappointed.