If I could give separate stars for the ice cream and cleanliness I'd gladly give the ice cream a 5star... captain breakfast is my go to and it hasn't failed me yet... This location is crazy busy so waiting (I actually didn't wait long today) isn't a problem for me as the yummy ice cream makes up for it.
The place definitely needs more help with the lobby. I've been here a few times, you can never find a clean table. The place smells like a dirty wet rag (the 4 times I've been to this location). I think they need to bleach the rags and mop that is being used to clean at the end of the night. I've worked in an ice cream store before so I know keeping the funny smells away is hard but doable.
I feel horrible that I'm giving it a 3 star because the guys working behind the counter are awesome (closing crew on aug 11, 2017)... keep up the good customer service guys!!! They are all happy friendly cheerful!