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  • Lovely people. Lousy service. But not necessarily the fault of the wait staff. Sat at bar, having decided to pop in for a nice solo lunch. Greeted warmly by floor waiter, seated at the bar (my choice), and given menu. Utterly ignored by the young guy behind the bar who had his back to me and was busy shucking oysters, assembling trays of dozens of same and preparing the appropriate garnishes. And pouring drinks for the three people immediately in front of him. I don't think he knew I was there. Getting his attention required the assistance of the other customers closer to his shucking station. I was not approached for a drink order, a food order, or any follow up. I had to ask for all service including a plea for bread and finally the bill. Several decades ago I worked in the restaurant business. I know how tricky it is to balance the ratio of staff to customer so that you can keep costs down while providing good service no matter the volume of business. But a la minute presentation of oysters and the accompanying story about each takes time. I wanted to ask the poor guy if he dreads oyster orders because they are so time consuming to prepare and present. They are the big ticket item - and the heart of Starfish - so they deservedly require the attention but seemingly to the expense of attention to everything else. The fish cakes were tasty as were the Irish muscles. The fries were cool and limp and the accompanying mayonnaise was looking congealed and unappetizing by the time it was delivered. But what can you expect when your waiter is so busy carefully shucking and arranging large platters of oysters? Something had to give and my lunch was clearly the sacrificial mollusk. Lovely people. Good food. Lousy service.
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