This is the absolute worst, rude, deceptive company I have ever dealt with. I was sent to them by my home warranty company, AHS. This company could care less about customers. Their rep Debra is especially rude especially when you tell her something she doesn't like. This company tried to make me pay for things my home warranty was covering, and they got angry when their scam to get money from me didn't work. When they got angry, even though AHS told them everything was covered and to come do the repair, they refused. What a joke of a company. I'm ashamed my warranty company uses them. I am going to do everything I can to make sure my warranty company discontinues using them.