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  • Introduction: Arby's is one of my favorite go to place when I crave fast foods. Actually, at least once a week. However, I haven't been to one almost 3 months now, due to their consistent poor customer experience. I decided to give it a try here since I haven't been to one in Las Vegas. Boy, was that a mistake! Customer Service: Negative trillion WOW! I've had bad service and I get it when certain people have bad a day. But this experience was beyond that. I was assisted by a Kenny, from start to finish, this guy just appeared miserable. One of those individual's that looks at himself in the mirror and thinks to himself "my goodness, I hate you"! I tried saying hello to him cause he looked like he had a bad day. You would think the common courtesy is to reply back. Nope, I was ignored. When I asked following up questions, he replied in the most unfriendly tone you can't imagine. I figured I am not going to give up on this miserable Kenny, so I said thank you after I paid, you would think he replied. Nope, I was ignored again. Very sad! Quality: 4/5 The bread and meat was a little dry on certain areas, but still decent. I am sure it's due to the slow traffic. Probably from the crappy service, no one wants to be there. Price: 2/5 Would be 5 stars, since the service is so bad, I felt overpaid. Atmosphere: 1/5 Kenny brought this down! Cleanliness: 2/5 There was lots of sticky sauces on the table. Had the service been good, probably would've been tolerable. Tips to owner: Go eat at Chik-Fil-A and take notes on how to hire. Tips to Kenny: Life's not that bad, you have a job and you can walk. If you hate dealing with people, get a back office job. Hopefully, you will pass the interview. Smile, life's good if you can walk and talk. Perception is everything, you are a walking business card, you get 1-2 seconds to impress. Tips to customers: STAY AWAY FROM THIS PLACE. IT CAN RUIN YOUR DAY!
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