If I could give NO stars I would. The two people I was forced to deal with were so rude I ended up not even shipping anything because they seemed so inconvenienced that I needed to ship something. Denise told me " good leave a bad review" where has customer service even gone. Kim was the original person I dealt with and she wasn't rule until Denise came into the picture and they were both super rude. Don't come here unless you just want to waste your time.