I went here this last week hoping to have my car cleaned for a family trip I'm taking , I usually get the basic package that costs $110.00 roughly with tax . But as it's a brand new vehicle with leather seats the guy up sold me on the leather package and said it's much more of a heavy clean. So I not , I paid $230.00 . I retrieved to work after and didn't notice anything until later on that there was what looks like a muddy film all over my dash and gage panel , there were Scratches on the gage covers themselves! Like they had cleaned the gages with a Brillo pad . So I wrote them an email explaining this and the most they could offer was another attempt at cleaning my car. I don't want that , I want my money back! I paid for a service and it was carried out poorly and then caused damage to my new car. The least they can do is give me my money back. Anyway, they seem to always want to up sell, for a facade of a better clean or better service but it's just not the case . I have been perfectly fine in the past with my quick $110.00 service . Save your money and do it yourself . I'm never going back. I'm extremely disappointed in the business practices of this company. If there services are guaranteed, they should offer a refund for a poor damaging job.