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  • Chain restaurants are a different animal. You go there for consistency, basically. The quality is what it is, and it's always going to be roughly the same at every location. You can't realistically compare them to anything except other chains serving the same type of cuisine. Even then, Pizza Pizza is probably the worst choice you have. Unfortunately, I was running errands in the area and really needed food. I walk in, knowing it won't be great or even good, but it's edible and both closer and cheaper than my other options. A poster on the door informs me that they're doing 2 slices for $5; about $3 too much for the taste and quality but not completely abysmal. I'm looking at the menu inside and seeing no indication of the 2 for $5 combo. I'm vaguely aware they have combos but I don't know what those are, mainly because I respect myself too much to eat here. The menu - tiny print, poorly designed, unclear wording, not enough images - shows 2 or 3 combos, none of which would be practical for a single person grabbing a bite so they can muster up the energy to deal with the TTC. They're all basically family-sized meals. I realize at this point that the cashier would probably be able to help me. I tell them that I'm trying to figure out how to order because I'm not entirely clear on what my options are for combos. Their response is to inform me that they have a lot of combos, so it's my choice. This, plus an unrelentingly blank stare, is their entire response. Look. I understand working a draining and annoying minimum wage service-sector job. I sympathize with you deeply. I really want to rant about how you're helping to facilitate the transfer of money for goods, and you should be treated better than you are and receiving more money than you are. I want to do this, but you have to give me something to work with. As both a consumer and a human being with finite time, energy, and patience, I can't praise you for not doing your job. You're now being unhelpful and I'm having uncomfortable thoughts, like "the manager must be really desperate if they're hiring people who don't actually work and won't help me exchange money for food". So I manage to order two slices and a drink. They sucked, because they always suck. This time, they had the added benefit of being completely tepid (despite being warmed when I ordered - how?), eaten at a filthy table, and served by someone who makes me question my commitment to social justice. The food wasn't acceptable and the service was actually kind of unbelievable. Next time, I'll walk the extra 5-10 minutes and go to Tim Horton's. Bless the free market.
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