We walked in here for a pre-movie dinner. Our order was taken pretty quickly and our drinks came within minutes. About 20/25 minutes after we had our order taken, the waitress came back to ask what we had ordered... By then, it was clear we'd never have a enough time to eat before our movie so I asked the waitress to cancel our order. I went back to the table and a second waitress came with fries but I told her our order had just been put in and cancelled right away so they couldn't be our fries. The first waitress came, we paid for our drinks and the second waitress came to ask he first waitress where the fries were supposed to go. Turns out that somehow, they were our fries... The first waitress came back right before we walked out and told us our food had actually been made and asked us if we'd like to take it to go. At that point, we expected them to comp everything and give us the food because they didn't want it to go to waste. The waitress came back with another bill and the machine, expecting us to pay for fried chicken and fries that would get soggy by the time we were able to eat them. That is VERY POOR CUSTOMER SERVICE and that is why we won't be returning.