I am impressed with the service department crew, but not too impress with the parts department. Doug doesn't have customer service skills at all with communicating to his customers. He looks like he is not happy with his job. I went to him twice for product information and he is rude and not helpful at all. Just stay away from him and for being the face of the parts department- I highly recommend removing him from the front. I was going to spend $2k worth of parts but decided to take my business elsewhere due to his attitude.