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  • Do not move in here. The management is atrocious, not bothering with return communication and not hesitating to add fees to everything, even if it includes double billing. And if double billing does occur, then you're stuck with paying the fee to get it fixed. Management is rude, incompetent, and completely unhelpful. Moving out was a nightmare, but I couldn't get it done fast enough because one year was too much. They double charged me for carpet stains and putting in new carpet, and overcharged water billing. Attempting to get this rectified went no where because no one bothered to contact me back. And to top it all off, I was sent to collections before my final payment was even due because no one can actually do their job. The apartments are not updated in the least and still reflect all the cracks, dings, scrapes, that have accumulated since the complex was opened. The pool is not maintained, and constantly has murky, disgusting looking water. The sad part is maintenance is the best part about the complex because they are very polite and quick to respond, but rarely do things get done correctly the first time anyway. They don't even pretend to want to give back any kind of deductible, claiming it as a cleaning fee, which is such a joke itself because they will find any way to make you pay more. Location would seem fantastic except for the fact that it's located on the stretch of 48th street that people use to by-pass the I10 so good luck getting out of the complex at all. Save your time and your money. Do not do business with this shambling joke of a complex. I wish I could give less stars because never have I had such awful experience with people claiming to be professionals. The only kind of professional I could call this place is a professional scam.
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