I ordered takeout to bring back to my room at Caesars. Chicken and biscuits, steak Diane and mac and cheese. The cashier said 20 minutes, and I came back at 15 minutes and saw a bag near the register. After waiting 5 minutes for the people ordering cheesecake to get their orders, I got her attention and asked if it was mine. She said yes but she was waiting on the mac and cheese. After another ten minutes she said it shouldn't be much longer, and finally went back to check and came out with it. I said my dinners had to be ice cold by now and she very rudely said it's fine and handed me the bag. When I opened the dinners a few minutes later (it only took three minutes to get back to Caesars) the food was ice cold and garbage. It was almost a half hour from when the dinners came out until the dried up mac and cheese was added. Totally unacceptable that a takeout order leaves the kitchen before everything is ready. We threw most of it out because it was inedible.