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  • This took me a long time to write... it could happen to you. This is not a review on the food, this is a review of the horrible service I received. I could not have made this stuff up. It was a crisp afternoon on Boxing Day 2013. Been hearing a lot about this place for years so after a comic book run, my cousin's friend brought us there because it was his favourite shawarma in the city. I couldn't wait! I was in line and there was a shawarma shaver, a shawarma dresser and a cashier lady. After the person in front of me was served it was my turn. The shaver saw me but waved "secretly" the couple behind me to come to the front without me knowing. The couple looking puzzled looked back at me and asked , "What about him? He was first." The shaver looked at me and said, "OK", more like a "OK, fine" attitude and took my order then their order. The shaver did not know who they were. Weird. After the dresser completed our order, I remember that he put more shawarma meat for the couple instead of ours but I just dismissed it. Whatever, I was still getting the shawarma. I went to side and was ready to cash out with the cashier lady. I was in front of her showing my Visa at the register and not looking at me tells me to hold on as she was taking an order by phone. She took the order and leaves to speak to the dresser on the side. She comes back to the register and looks at the couple who was originally behind me now standing beside me to my left and asks, "Is there anything to drink?" and decides to cash them out FIRST!!!!! I was right in FRONT of her and the register with my card and she was not making eye contact with me. I had to step back courteously so the couple could come and cash out. What was that? Ridiculous! When the couple was cashing out, the cashier was speaking to them in their language. I was pretty floored that both times I was pushed to the side and not given that first come-first served service. Horrible! After the couple had left, she cashed me out and was terribly nice to us and guided us to our seats. Too little, too late. Had the shawarma, but I had already lost my appetite. Honestly, it was not the best I have had. I could not believe what had just happened to me. They decided to favour the people of their race to be served first. This is TORONTO and I have never been treated like a second class citizen due to being of Filipino descent. I was completely speechless when all this was happening and am kicking myself that I didn't leave initially or speak up about the service. It is a wake up call that racism still exists here. I will never, Ever, EVER go back to Dr Laffa.
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