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  • I barely made it there due to my battery being dead but I pulled up, parked and walked inside. I always buy my auto batteries at Napa because of the warranty and the pro-rate if the battery dies too soon. I just moved to this neighborhood so this was a new Napa for me. I was pleasantly surprised when I got helped as soon as I walked in the door. The older gentleman who did not work the counter, greeted me anyways and made me feel welcome. He offered to go outside and check it out for me. We were able to look at it and see the sticker was from 2015. He went inside and told the customer service guys what I needed and came back to tell me someone would be right with me. A few minutes later, the assistant manager, David, came over to help. He saw it was older and assured me I was in good shape because I was going to get a pro-rate on a brand new battery. David went out in the crazy heat and removed my old battery and installed my new one for me. What amazing service! And great pricing too because I walked out the door with a brand new battery and new warranty for $50. I will definitely be back! They have earned my business and David and the other gentleman have earned my respect and deep appreciation.
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