I've been here a few time and always had a weird experience.
The latest was last night. We met up with some friends to go for dinner and decided on Grasshopper on College. It's a tiny restaurant so we were expecting to wait for a table. No big deal to find the restaurant full when we arrived.
I asked the server how long it might be for a table. She replied that they had a reservation for 4 so they would be seated first, then whenever a table was ready we would be next, and said it could be around an hour because everyone had just sat down.
I said "no problem, can I put my name and number down?"
Server's reply: "we don't really do that here".
Okay. So you're expecting us to wait outside for an hour? WTF? We left and went somewhere else.
Other experiences have been extremely long waits for food/to be even acknowledged and the restaurant being out of most of their menu. They only have one server who is responsible for all the takeout, tables, phone calls, being the cashier etc.. I feel sorry for her but she also seems so apathetic about the whole thing.
Anyway, last night was the last straw. I won't be going back there. There's comparable and even better vegan joints all around that area so there's lots to choose from.