Sierra Pacific Mortgage is the best! I was in the process of refinancing my home and must have researched and talked to nearly almost a dozen banks and mortgage companies. I was about to go with another company but ended up talking to Kathy at Sierra Pacific Mortgage and decided to go with them at the last moment. The rates compared to others were just a lot better. The whole refinancing process with them was so easy. Kathy made everything so easy and everything ran smoothly. We just had to sign several documents, give copies of the paper work they needed, then just like that after a month everything was done! We were pleased with the outcome, process, and the Customer Service we received from Kathy and the whole Sierra Pacific Mortgage staff. I can't thank Kathy and the whole staff enough, my family and I are very grateful!