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  • Worst experience with an apartment complex. We live at 801 Turney (property formerly known as Oak Creek Apartments) and from day 1 we experienced issues that included, but not limited to: dishwasher not being plugged in nor properly installed (it fell out), thermostat broken (hence no cold A/C), refusal to fix warped windows (so the air we pay for goes out and the bugs to come in), water damage in bathroom caused by upstairs almost two months ago is still unattended, and most problematic we had to go well over 5 days without hot water (try showering multiple times in cold water and not being able to properly clean your dishes). The incompetence shown by the property manager also extends to the entire property grounds. The community laundry room is poorly kept, litter is consistently seen, trash cans will pile up for days at a time, and their "renovated" pool never seems to be clean and therefore tenants can not enjoy it during our summer days. After maintaining communication over the last few months, the property manager has seized to do her job and has decided not to have the professional courtesy to acknowledge our e-mails or letter. Her behavior has created a hostile community not only for us, but for many of our neighbors that are still waiting for the property manager to resolve their maintenance issues. For a property manager given responsibilities by Chamberlin and Associates to manager multiple properties, you would think that she would have a real estate license to increase her awareness of property management and most of all Arizona laws. I encourage Chamberlin and Associates to save their cookie cutter reply to this review and instead reach out to me directly. I have submitted a Constructive Eviction notice, but it never reached Chamberlin and Associates because their e-mail listed on their website is not functional. In addition to my review, I will provide photos that we have taken over the next few weeks to assist others in not making the mistake we did of living at 801 Turney. Also, beware of their contract as their addendum will nullify key portions. If you feel that Arizona laws have been broken, visit http://justicecourts.maricopa.gov/CaseTypes/smallclaims.aspx. The entire property is a revolving door because people are always leaving.
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