I was very dissatisfied with Sky Zone. The staff was inattentive and were more interested in talking to friends than paying attention to what was going on in their section. In the Dodgeball arena, one child was intentionally throwing the dodgeball at other kids faces. He was asked to stop by the other kids, but the staff didn't respond. The staff only acknowledged it after my child was hit in the face and started to cry. Then they went into "cover our backside" mode. Since the staff refused to address the child - I did and told him to knock it off. VERY VERY unpleasant experience and I will not return.