Awful experience. I dropped my car off at the VW dealership in the a.m (with an appointment) I was told that the mechanic that had worked on my car a week prior was not available and he would call me at 4.pm.I never received a call.
When I asked why my vehicle was sill having the same issues a week after the initial repair I was told " Oh,because this is the problem your car is having now." Really.....? disorganized and unprofessional location.