rev:text
| - Once again, I regret I can't give less than one star. This is a HORRIBLE place! They sell animals and offer cats for adoption, and the conditions they are in are bad to deplorable. I saw empty, DRY water bowls in many of the cages, and the lack of regular cleaning was obvious. I had gone by to pick up a few things about a week and a half ago and saw, and smelled, that the litter box in the adoption cage was in dire need of cleaning. A few days later, it had not been cleaned, and today, it STILL had not been cleaned! When I pointed it out to the cashier, in the hopes that she could get someone to do something about it, she snapped, "That's not my job!" My husband and I also had trouble finding the foods we know they stock, and this is often because they are still in the back, and not on the shelves, a day or two after they have been delivered. We were able to get someone to go get items for us, but they were not terribly polite about it, even though we were buying CASES at their highly inflated prices. Thanks to them, though, I discovered that Amazon has the case lots for 2/3rds LESS than Pet Supplies Plus, has free shipping, and will deliver them to our door. That's the only good thing I can say about this dirty, randomly stocked, overpriced store. Today was the last time we will shop there. I recommend you pass them by, drive a mile or two farther along Detroit and try PetPeople in Rocky River. They DON'T sell animals there, the store is well stocked and CLEAN, the staff is knowledgeable and helpful, and they truly seem to care about people's pets. Also, the prices are LOWER there.
|