I have been getting my car serviced at Coulwood since 2008! I enjoy the camaraderie amongst the crew and regular customers. Even the new customers feel right at home. They do great work at a great price! I trust the work that they do. The marketing seems to be word of mouth but also relational. It's rare to walk into a business and feel like it's family. They open at 7:30am and there were 2 people already ahead of me when I arrived at 7:33. They are so honest, nice and trustworthy! I put my car in their capable hands. Oil change, tire & brake inspection, new tires, official inspection, alignments, etc. You name not they do it!