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  • This place will not see our family again. I made a reservation for our family party of 12 in advance to celebrate our son's 13th birthday. I was completely prepared ahead of time. I arrived 15 beforehand with a handwritten list of food and wine to place the order before all the family arrived. When I handed over our Baskin Robbins ice cream cake I looked the server directly in the eye and told her to BE CERTAIN to place it in the freezer- not the fridge- as it is an ice cream cake. She laughed and said "Absolutely, Of course!" I was disappointed to find that our party of 12 was seated in two separate tables right next to another family that had 3 toddlers. It was a Sunday night at 5pm and the restaurant was very empty. The toddlers next to us were absolutely screaming the entire time and we were not able to hear our family conversation. Surely they could've placed us with more space between us to make our evening more pleasant instead of what was easier for the server. It took our waitress far too long to bring out my son's cake when we asked again. To my horror, the waitress delivered our half-melted ice cream cake and ran off as I said, "Oh no! What happened?" No one stayed. They ran!! We tried to serve some of the middle that was a bit slushy, but it was ridiculous. The waitress emerged with our bill and said she took off our salad because they ruined our cake. The salad was $21. Our cake was $40!! No manager, no apology. No chance anyone in my extended family will return. It was our first visit and definitely our last.
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