Took my niece for a follow up from a eye surgery ten days prior. The place was packed and it was 9am. Checked her in without any of the 6 nurses in the immediate reception area even looking my way to even say good morning but sign in here is pretty self explanatory. After we sat for about 30 minutes, we were called back into a room. We told the nurse we were there for a follow up( duh what's the point in having a chart if you don't bother to read it, but I digress) we were moved to a small dark corner that was the pediatric corner( literally a corner) we saw the Dr 5 minutes later, did a quick exam while a nurse dictated results. He was personable to my niece and she liked him he remembered her which is all that really matters. One more follow up was scheduled. Easy to do. Not sure I would choose to come back here for myself. I certainly wouldn't for just general eye care,too busy but were highly recommended for the pediatric care and the type of procedure that was done.