This is for their delivery service.
There was a problem with my order. It had been packed with another order, which was going to a different location. Guess what? I had to go to that different location to get my order. Then I discovered my order was incomplete.
The truck driver yelled at me. He became irate and aggressive when I mentioned that my order was separate and it should not have been packed with the other location's order. He took no responsibility, saying this how it was given to him. Then when I had to contact him again to explain my order was incomplete, he still yelled at me and had the audacity to insinuate I was lying.
This is not correct customer service. YOU DO NOT YELL AT THE CUSTOMER. See how uncomfortable it is to read something in all caps? It can very well be authentic Jamaican jerk, but no need to be a jerk who is Jamaican with a loud and aggressive attitude. Specially to a small woman. Shameful.
It's not worth it - not worth receiving 2 measly pieces of bone with a little bit of meat and dried rice from the day before.