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| - I wanted to love this restaurant, and I think I would have if the customer service would have been better. I went there with my family for my birthday, and one member of my family has celiac disease. She told them immediately upon sitting down about this, and we were told they could accommodate her. She ordered gluten free pasta, but when her meal came out, there was wheat pasta mixed in with the gluten free. We told the waitress and after she took it back to the kitchen, she came out and said there wasn't wheat pasta mixed in. Everybody at the table saw it clear as day; it wasn't even the same shape as the gluten free pasta. Then when the manager came out, she said all she could do was call EMS. For anybody with celiac or anybody who knows somebody with celiac, you know this is not an emergency situation, but it is a situation that should be addressed and dealt with. We had other problems with the meal as well, mainly that we didn't get some of the food we ordered at all and our appetizer came out with the meal. When we tried to address this with the manager, she said she'd comp our bill and walked away. A manager who cared about their restaurant would have listened to our experience in order to learn from the mistakes that were made. We didn't expect or want a comp. Overall the food was good, but the attention to detail and customer service could have been better.
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