How about that?!? After the cashier assured me that my debit card WOULD NOT BE charged twice, I find that it did in fact get charged twice (posted to my account the next day).
I know registers "time out." I've been there, done that. I work in retail and it has happened so I know for a fact THAT IT WILL CHARGE THAT PERSON TWICE. She didn't offer to call and supervisor or manager, but against my better judgment, I left.
I filed a dispute with my bank and hopefully my money will be returned to me in a timely manner.
Glazier's management: Ensure that your cashiers are properly trained to handle all types of situations - and if they cannot, give them the tools necessary to ensure that customer satisfaction is their top priority. I chose not to call your establishment because I felt that if you didn't care if I shopped in your store, then you wouldn't care if you gave me back my $60. To some $60 is chump change - but I work hard for my money and $60 is what I could use for gas money and food for my family.